ZCages privacy policy

 Effective Date: July 15, 2026

ZCages ("ZCages," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website, create an account, register for programs, purchase memberships or products, reserve facility time, or otherwise interact with us online. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect/Information You Provide

We may collect information that you voluntarily provide, including:

Name; Parent or guardian name (when registering a minor); Email address

Telephone number; Billing address; Payment information (processed through our payment processor); Emergency contact information; Player information (including age, date of birth, team, or skill level, when applicable); Reservation and membership information

Camp and clinic registrations; Waiver information; Communications you send to us.

You are not required to provide personal information to browse most areas of our website; however, certain services require this information.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address; Browser type; Device information; Operating system; Pages visited; Time spent on pages; Referring websites; Date and time of visits; General geographic region; Cookie information.

This information helps us improve our website and better understand how visitors use our services.

Cookies

Our website uses cookies and similar technologies to:

Improve website functionality; Remember user preferences; Analyze website traffic

Improve website performance; Help maintain website security.

You may disable cookies through your browser settings. Doing so may affect certain website features.

How We Use Your Information

We may use your information to:

Process reservations; Schedule batting cage rentals; Register athletes for clinics, camps, lessons, leagues, or special events; Process memberships; Process gift card purchases

Process merchandise purchases; Complete payment transactions; Send confirmations and receipts; Communicate schedule changes or weather-related updates; Respond to customer inquiries; Provide customer support; Improve our website and services

Maintain business records; Detect fraud and maintain security; Comply with legal obligations.

Payment Processing

Payments made through our website are processed by secure third-party payment processors. ZCages does not store complete credit or debit card numbers on its servers.

Please refer to the privacy policy of the payment processor used during checkout for additional information regarding payment security.

Communications

If you provide your email address or mobile phone number, we may contact you regarding:

Reservations; Memberships; Upcoming events; Facility announcements; Schedule changes; Promotions; Special offers.

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in those emails. Transactional communications regarding reservations, memberships, waivers, or purchases will continue as necessary.

Photography and Video

From time to time, photographs and video recordings may be taken during activities, camps, clinics, lessons, tournaments, or events at ZCages.

These images or recordings may be used for:

Social media; Website content; Promotional materials; Advertising; Marketing.

If you do not wish for yourself or your child to appear in promotional materials, please notify us in writing before participating in the applicable activity. While we will make reasonable efforts to honor such requests, we cannot guarantee that incidental appearances in group settings can always be avoided. Please note that ZCages media release is included in the facility waiver required to enter the facility.

HitTrax and Performance Data

Certain programs may utilize HitTrax or other performance tracking technology.

Performance metrics may be collected and associated with a player profile to provide training feedback and performance analysis. This information is used solely for athletic training purposes and is not sold to third parties.

Sharing of Information

We do not sell your personal information.

We may share information only as necessary with:

Payment processors; Reservation software providers; Website hosting providers; Technology service providers; Email communication providers; Professional advisors (such as attorneys or accountants); Government agencies or law enforcement when required by law; Successor organizations in connection with a merger, acquisition, or sale of assets.

Children's Privacy

Many of our programs serve youth athletes. We collect personal information regarding minors only through a parent or legal guardian or as otherwise provided in connection with registration for our programs.

Our website is not intended for children under the age of 13 to independently submit personal information. Parents or guardians who believe personal information has been submitted by a child without consent may contact us to request deletion where appropriate.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

Although we use commercially reasonable security measures, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only as long as reasonably necessary to:

Provide our services; Maintain membership records; Process reservations; Maintain waiver records; Comply with legal obligations; Resolve disputes; Enforce our agreements.

Third-Party Websites

Our website may contain links to third-party websites, including social media platforms.

ZCages is not responsible for the privacy practices of third-party websites.

Your Privacy Choices

Depending on your state of residence, you may have certain rights regarding your personal information, including requesting access to, correction of, or deletion of your personal information where required by applicable law. To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes become effective immediately upon posting the revised Privacy Policy on this website. The "Effective Date" above will indicate when the most recent version became effective. 

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

ZCages

Phone: (702) 906-2227

Website: www.zcages.com

Email: customerservice@zcages.com

Mailing Address: 930 Wigwam Parkway, Henderson, NV 89014